Tel: 01322 410036 | Mob: 07907 608444
I am committed to the privacy of all visitors to this website and to the pupils of my driving school. Your personal data is only used to provide a service that you have requested; in the way described in this Policy; in a way that complies with legal obligations; your rights; in compliance with the General Data Protection Regulation (GDPR).
This website https://www.passingyou.co.uk is owned and managed by Paul Goodman. Passing You Driving School has been the business trading name and brand of Paul Goodman, providing professional driving tuition since 2014. Contact details: Paul Goodman, 122 Glenview, Abbey Wood, London SE2 0SH. Email address: firstname.lastname@example.org. Telephone: 01322 410036. Paul Goodman is the ‘Data Controller’ for the purposes of GDPR. Paul Goodman is a member of: The Driving Instructors Association (DIA). Paul Goodman is a Driver and Vehicle Standards Agency (DVSA) Approved Driving Instructor (ADI); Registered with the Information Commissioner’s Office (ICO), reference A8777390. Passing You Driving School is a registered trademark. For further information, please contact Paul Goodman.
Personal data is any information that enables you to be identified. Personal data can cover information such as your name and contact details, but also covers other information which does not necessarily identify you personally, such as the unique identification number (IP address) of the device used to browse this website and what pages on this website are of interest. Personal data is controlled by a designated person who determines how data is processed (e.g. obtained, recorded, held, transferred, disclosed, blocked, erased). Passing You Driving School only uses data to provide and improve services and to maintain a viable business function.
Using this website will not identify you personally. However, if you wish to make an enquiry, some personal data will be required to provide a service to you. Failing to provide the following legitimate information will likely result in no services being offered or services being withdrawn: Your Name; Address; Date of birth; Driving licence detail (including disclosure of endorsements). In some cases for safety and insurance cover purposes a licence check code may be required to confirm your legitimate driving status, see https://www.gov.uk/view-driving-licence
In order for Passing You Driving School to conduct a viable business, analytical data is collected; to meet and assess the needs of site visitors and the technical accommodation of their viewing devices; to analyse the effectiveness of the web site’s purpose, function and content; to be effective in gaining and providing a service to visitors and clients. Other information is also collected to confirm your identity and legal driving status; to comply with driving insurance requirements; to hold a record of your agreement to service terms and conditions; for public safety; to prevent fraud.
Some or all of the following personal data may be collected or requested from you, depending on if you are a visitor to the site or a client of the driving school. Some information is voluntary and some is statutory and a condition of service. Information collected may include: Your device type IP address; browsing activity on this website; your name; current address; mobile number; email address; enquiry message; driving licence details; your date of birth; any voluntary disclosures of learning, medical or other driving support needs; eyesight range (at 20 metres); in car cam voice recording; any other relevant information needed in providing a professional service in keeping with professional codes of practice.
The Data Controller (and/or Driving Instructor) receives your personal information and is responsible to safeguard any information you provide.
Passing You Driving School is committed to keeping your personal data safe and protected. Safeguards are in place to make the collection, storage and transfer of personal data safe using high end encryption and access security where applicable.
a) This website uses an SSL Certificate which uses a minimum 256-bit encryption to reduce hacking (unlawful access to a device or network) and reading of data that is forwarded from this site. This can be evidenced by the padlock symbol in your browser bar and the ‘https’ before the domain name which shows that SSL encryption is in use.
b) This website uses Google Analytical data collecting cookies which instructs browsers to use encryption protocols for all communication between the user, the website and Google Analytic servers. For further information on Google privacy and security safeguards visit: https://support.google.com/analytics/answer/6004245
c) Emails are held in a secure account mail box. In addition unless there is good reason service enquiry emails are not stored in the account unless ongoing communication is needed.
d) The personal data provided by the client on the ‘Pupil and Instructor Agreement Form’, is kept with the instructor/Data Controller in a school file. Student files are not left in an unlocked vehicle or left in a vehicle overnight. The information is not shared beyond the instructor/Data Controller. Printing of information is avoided whenever possible, however in the rare event printing on paper is needed that includes personal data, it is disposed of/destroyed using high security cross shredding for waste disposal once it has served it's purpose.
e) Text (SMS) messages are protected by the security measures of the mobile network over which the driving school has no control. Client text messages are not shared with third parties and are pass-code protected and/or require a face scan.
f) Dash cam video recording is used on a loop system and records out-of-car video footage (not the driver), however in-car sound information (eg. voices, use of a signal indicator) may be recorded. A sign is displayed on the car to inform recording is in operation for the purpose of accident insurance support and security. Your privacy rights can be explained to you during your tuition.
g) Bank details are not required except when a refund of a remaining balance is requested. However, the bank details are not saved on any device after completion of any bank transfer and any further transactions would require bank details to be provided again.
Your personal data will not be shared with any third parties for any purpose, except in limited circumstances, such as when it may be required to share data in order to meet a legal obligation or requirement to a governing authority, law enforcement service, or a criminal offence is suspected.
Personal data is retained only for as long as it is needed to provide the services you have requested and only for legitimate business or legal purposes. The following factors determine how long your personal data is kept:
a) When an email enquiry has been actioned, or the enquiry does not result in a service being required, the email will be deleted from the server.
b) When an email results in a service being offered to you (and accepted), the email may be deleted soon after if it serves no further purpose, or if it is needed the email may be held until you cease to be a client.
c) Your personal information data contained on the Pupil & Instructor Agreement Form is kept until you cease to be a client or services are withdrawn.
d) SMS (text) messages are kept for an unspecified period of time, as your name in the contact list identifies who has sent a message and/or you may make a future enquiry should you return to driving after a break period; the school may also have a need to contact you for an update following a break period. Any contact details and messages can be deleted on your request at any time provided the school does not legitimately need to keep your details for legal reasons or to avoid unwanted communication and service requests.
e) Unless a video sequence recorded on an in-car Dash cam is manually saved (for reason of an incident), it will by default be erased and recorded over, normally within 48hrs of the initial recording.
f) With regards to student learning records, if after a period of 3 months (12 weeks) the student has not taken any further driving lessons with this school, except for reasons of exceptional circumstances (e.g. Covid pandemic lockdown or a pre-arranged break agreed with the instructor), the student record file will be not be retained and will be shredded for privacy and security.
If you wish to exercise any of your rights please contact the Data Controller. The GDPR provides the following rights for individuals: The right to be informed; The right of access; The right to rectification; The right to erasure; The right to restrict processing; The right to data portability; The right to object; Rights in relation to automated decision making and profiling. For further information, please visit the Information Commissioner’s Office website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
You have the right to complain to the Data controller if you are unhappy with how your Personal Data is processed. If you are still unhappy following the response from the Data Controller, you have the right to lodge a further compliant with the Information Commissioners Office (ICO) by contacting the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF.
If your personal information needs updating, is inaccurate or incomplete; you can request the relevant changes are made to your personal information. Please contact the Data Controller to update your personal information.
If you want to know what personal data is held about you, you can make an email request to the Data Controller for details of what data is held and request a copy of it. Normally there is no charge for a simple “subject access request” (SAR), however at the discretion of the Data Controller you may be charged a small admin fee up to the value of £10 for complex or time consuming requests. The Data Controller will respond to your request normally within 2 working days and inform you if a small admin charge would required.